Shipping Information

Jadore Hair Supplies makes every effort to ensure all orders that are received before 1pm weekdays are dispatched on the same day (except in the case where the customer is notified of an item being out of stock).

Any orders placed after 1pm will be dispatched the following business day. 

Whilst Jadore Hair Supplies Pty Ltd takes all due care and attention to ensure time efficient dispatch of your goods, we take no responsibility in the unlikely event of postage delays or any other form of delay once dispatch has been made.

Jadore Hair Supplies Pty Ltd ensures all products are dispatched in pristine condition and is not responsible for any loss or damage caused during delivery, by late delivery or cancellation of an order or a product.

Please note that all shipping time frames & pricing are an estimate only. Please check your local postcode on the Australia Post website for more information.

Please note all above time frames are ETA’S ONLY

Gold Coast Customers

Our showroom is located in Varsity Lakes on the Gold Coast,  QLD. Customers are welcome to call us on 1300 308 078 to arrange an appointment to come in store for colour matching prior to placing their order either online or with us here in store. All orders are dispatched from our external warehouse and stock is not available to purchase straight from our showroom.

International Standard Shipping

All ETA’s on shipping provided are for Australian customers, not international purchases. International shipping times are subject to flight restrictions, customs clearances and local networks. For more information on shipping times to your specific location please do not hesitate to contact us on info@jadorehairsupplies.com.au and we would be happy to provide you with more accurate ETA’s. Alternatively you can check the shipping times to your country at www.auspost.com.au.

Please also check our duties and taxes policy here https://jadorehairsupplies.com.au/pages/duties-and-taxes

PLEASE NOTE

Tape Removal Solution is unavailable for express shipping due to the nature of the product formula & airfreight regulations. If you require items sent via express postage you will need to place two separate orders.

*Jadore Hair Supplies does not cover any Customs fees that may apply to international shipments.